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Reduce churn and grow accounts
Proactively identify at risk and opportunity accounts.
Convert your trial customers.
Execute plans effectively for high touch and tech touch accounts
Drive onboarding effectiveness
Track and measure onboarding phases.
Design various touchpoints for the onboarding phase.
Personalize the onboarding experience for stakeholders.
Improve team productivity
Create and manage tasks for cross functional teams.
Single simplified 360 view to keep your customers at the center.
Automate actions to improve productivity.
Increase product adoption
Influence users to use your product the right way.
Track key features and drop-offs.
Manage in-application guidance and product feedback.
Enhance customer experience
Manage and influence each digital touch point positively.
Automate personalized reactions to customer behavior.
Manage experience across the journey.
The Only Platform Architected for Intelligent Customer Success
Intelligent. Automated. Unified: Customer Success (CS) + Customer Experience (CX) + Product Experience (PX). Retain revenue and drive account expansion with a comprehensive suite of customer success tools.
360 VIEW OF CUSTOMER
Create right operational view across financials, CRM, support and usage. Get insights by phases, subscription tiers and drill down by CSM portfolios.